Privacy Policy
Last Updated: December 10, 2025
1. Information We Collect
- Account Information: Name, email address, phone number, company name
- Payment Information: Processed securely through Stripe; we do not store full card numbers
- Usage Data: Pages visited, features used, search queries, alert configurations
- Device Information: Browser type, IP address, device identifiers
2. How We Use Your Information
- Provide and improve our Service
- Process payments and manage your subscription
- Send you alerts, notifications, and service updates
- Respond to your inquiries and provide customer support
- Analyze usage patterns to enhance user experience
- Prevent fraud and ensure security
3. Information Sharing
We do not sell your personal information. We may share information with:
- Service Providers: Third parties who help us operate our Service (payment processing, email delivery, hosting)
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with a merger, acquisition, or sale of assets
4. Data Security
We implement industry-standard security measures to protect your information, including encryption, secure servers, and access controls. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
5. Data Retention
We retain your information for as long as your account is active or as needed to provide services. After account closure, we may retain certain information as required by law or for legitimate business purposes.
6. Your Rights
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your account and associated data
- Opt out of marketing communications
- Export your data in a portable format
7. Cookies
We use cookies and similar technologies to enhance your experience, analyze usage, and provide personalized features. You can control cookie settings through your browser, though some features may not function properly if cookies are disabled.
8. Third-Party Services
Our Service integrates with third-party services including Stripe (payments), Google Maps (visualization), and Firebase (authentication and hosting). These services have their own privacy policies governing their use of your data.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by email or through the Service. Your continued use after changes constitutes acceptance of the updated policy.
10. Contact Us
For questions about this Privacy Policy or our data practices, please contact us at support@inceptivate.com
11. Children's Privacy
Our Service is not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If we discover that a child under 13 has provided us with personal information, we will promptly delete it.
Inceptivate is operated by Point Clear, LLC, based in New Orleans, Louisiana.